Shipping Information
We ship all orders within 1–2 business days after payment. Shipping within Germany costs a flat €5.50 regardless of weight – and is free from €99.
Shipping costs by country
| Country / region | Carrier | Shipping from |
|---|---|---|
| Germany | DHL Paket | €5.50 (free from €99) |
| Netherlands, Belgium, France, Italy, Poland, Czech Republic | Hermes | €13.50 |
| Slovakia | Standard International | €13.90 |
| Luxembourg, Spain, Portugal | Hermes | €14.50 |
| Denmark, Sweden | Hermes | €14.90 |
| Bulgaria, Estonia, Croatia, Lithuania, Romania, Finland, Greece, Ireland | DHL Paket International | €18.00 |
| Switzerland, Hungary | DHL Paket International | €18.90 |
| North Macedonia | DHL Paket International | €19.50 |
| Norway | DHL Paket | €20.90 |
| United Kingdom | DHL Paket International | €23.50 |
| Canada, Japan | DHL Paket International | €32.60 |
| Australia | DHL Paket International | €39.90 |
| Malaysia | DHL Paket International | €45.90 |
For deliveries outside Germany, shipping costs depend on the weight of the parcel. You will see the exact amount in your cart before you order.
Tracking
As soon as your parcel has been handed over to the carrier, you will receive an e-mail with tracking information. During checkout you can also enter a different delivery address or a DHL Packstation.
FAQ
How fast will my order be shipped?
Within 1–2 business days after payment. At peak times there may be slight delays.
What does shipping within Germany cost?
A flat €5.50 with DHL, regardless of weight. Orders from €99 ship free within Germany.
Do you ship internationally?
Yes, to many EU countries, Switzerland, Norway, the UK and worldwide, for example to Canada, Japan and Australia. Costs depend on country and weight – see the overview above.
Can I have my order delivered to a Packstation?
Yes. During checkout you can choose a DHL Packstation or a different delivery address.
